Chessbrainz (A Step Ahead Education) provides Chess Training for kids. We are on a mission to nurture a love of chess in children via enjoyable and interactive sessions.

Consent

A Step Ahead Education (“Organisation” or “We” and their connotations) operates a website - (URL: https://www.chessbrainz.com/) (together called "Platform") which is engaged in providing Chess Training for the users.Our Platform is primarily for teachers who are enlisted on our Platform and children below the age of 16 years ("Child"). By registering on the platform the parent gives their consent for the use of the platform by the child. The teachers, parents of the Child, or users above 18 years of age hereinafter are referred to as You. The term "Users" for the purposes of these Terms shall be read as You and/or the Child.

We recognize the privacy concerns of the Users and the visitors and hence as a commitment to provide a safe and secure experience on our Platform, we have formulated this privacy policy to help Users make an informed decision.This Privacy Policy (‘‘Privacy Policy’’) is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information and shall be read with the Terms and Conditions found on (URL:). We conduct Chess Training for kids, which can be discovered, booked, and engaged via the Platform (hereinafter referred to as “Services”).

We reserve the right to amend and supplement to complete this Privacy Policy at any time. We encourage you to regularly review this Privacy Policy to get the latest updates to ensure you know and exercise the right to manage your Personal Information.

Information

In order to provide Services, we require certain user information and may obtain the same through user-provided data or automatic data collection.

• By choosing to visit and/or avail of any Services provided by the Organisation, you agree to this Privacy Policy (as may be amended from time to time). Please read the following information carefully. If you are a parent or guardian and you provide your consent to your Child's use of the Platform, you agree to be bound by this Privacy Policy with respect to their use of the Platform. By your continued access or use of the Platform, you signify your agreement to be legally bound by the Privacy Policy set forth herein. If you do not agree to the Privacy Policy of this agreement, promptly exit this page and stop accessing the Services.

• We collect information that may be used to identify you or your Child (“Personal Information”) including, but not limited to,

  • (I) name, e-mail ID, photograph, location, and other contact information
  • (II) gender and other demographics
  • (III) birth date and year of the Child to validate their age.

• We also collect certain information either when you provide it using the Platform or Services and/or automatically as you or the Child navigate through the Platform (which may include usage details, IP address, device ID and type, your browser type, and language, the operating system used by the device, access times, and information collected through cookies, web beacons and other tracking technologies). You agree that we may use such information to do internal research on our Users' demographics to better understand, protect and serve our Users.

• We also collect information from your user ID associated with any social media account (such as your Facebook, Instagram, and Google account) that users use to sign into the Platform or connect with or use our Services. When you sign in with your social media account information, or otherwise, connect to your social media account with the Platform, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. This includes, without limitation, any information that you have made public through your social media account, information that the social media service shares with us, or information that is disclosed during the sign-up and sign-in processes.

• Online training sessions are recorded and used for quality audits and teacher training.

• Users shall grant the Organisation a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license for content that is covered by intellectual property rights, like photos and videos (IP License). This IP License shall end when you delete your IP content or your account unless your content has been shared with others, and they have not deleted it. When you delete IP content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period (but will not be available to others).

Data Security

• The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

• Safety in the operating environment: we store your Personal Information in a safe operating environment and it can only be accessed by employees, representatives, and service providers on a need-to-use basis. We comply with industry standards and the law to protect your Personal Information.

• The payment information: confidentiality according to industry standards.

Your Personal Information Rights

• You have the right to provide Personal Information to us and may change that decision at any time.

• You have the right to check, update and adjust your Personal Information by logging into your account and editing personal information or asking us to do this.

• You may also delete your or your Child’s information at any time on the Platform. However, we may retain certain information as required by law or for reasonable business purposes

• You have the right to access, update, delete, rectify, object or restrict the Personal Information we have on you.

Changes to the privacy policy

• This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

• We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

• If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website

No Refund policy

Chessbrainz operates under a strict No Refund policy. This means that once you purchase any of our products or services, we will not provide a refund or exchange for any reason, including but not limited to dissatisfaction with the product, change of mind, or technical issues. Please make sure to carefully review and consider your purchase before proceeding. If you have any questions or concerns, please do not hesitate to contact our customer support team before making a purchase.